Description:


Donald Norman suggests making it difficult to do what cannot be undone. Here is a medication example: Shrink wrap medications that can paralyze patients. Doing so makes administration more difficult, but it also insures that the person administering the medication has to physically remove the warning that indicates the dangers of the drug.

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Categories:

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Mistake-proofing category: Mistake prevention in the work environment
Setting function: information enhancement
Regulatory function: Warning
Source: Off-the-shelf

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